Legal
Last updated 8 September 2026
Everything related to platform terms, policies, privacy, refunds, and legal documentation in one central directory.
01 — Policy
Terms & Conditions
Comprehensive terms governing the use of all Rasoza services, merchant agreements, and payment policies.
02 — Policy
Privacy Policy
How we collect, process, and protect customer and merchant data in compliance with the DPDP Act, 2023.
Grievance Officer
Need to raise a concern?
Reach out for complaints, escalations, or any governance-related queries under the IT Rules, 2011 and DPDP Act, 2023.
Name
Sourav Joshi
Email Address
grievance@rasoza.com